EBS
Oracle E-Business Suite
Support for 11i, 12.1, and 12.2 estates, including Financials, SCM, Manufacturing, Projects, HRMS, ASCP, Workflow, BI Publisher, WebADI, Integrated SOA Gateway, and CEMLIs.
Oracle expertise by request
Expert Oracle help without the enterprise consulting process.
ERP Unlocked gives your team a faster way to engage senior Oracle help for E-Business Suite, Fusion Cloud Applications, APEX, BI Publisher, Discoverer, OIC, OCI, and Oracle Database work. Bring the issue, the context, and the urgency. We help size the request and move it forward.
Oracle applications and technologyFixed request pathsFunctional, technical, DBA, and integration expertise
Oracle Capability Snapshot
ERP
EBS and Fusion Cloud Applications
Financials, Procurement, SCM, Manufacturing, Projects, HCM, EPM, Product Hub, Workflow, WebADI, and quarterly update support.
REP
Reporting and analytics
BI/XML Publisher, Discoverer, OTBI, OAC/OAS, OBIEE, EBS ECC, Smart View, bursting, output formatting, and report performance.
INT
Integration and extensions
OIC, Integrated SOA Gateway, SOA Suite, APEX, ORDS, EDI, APIs, file interfaces, PL/SQL, Forms, Reports, and CEMLIs.
DB
Database and OCI
Oracle Database, Data Guard, GoldenGate, RMAN, OEM, WebLogic, OCI compute/network/storage patterns, security, and performance.
Oracle knowledge you can recognize before the first intake.
You should not have to explain Oracle from the ground up. ERP Unlocked is built for teams that need experienced help with the products, modules, extensions, reports, integrations, and database patterns already running the business.
ERP
Oracle Fusion Cloud Applications
Support for Fusion ERP, Procurement, Project Management, HCM, SCM, EPM, OTBI, security roles, integrations, data loads, and quarterly release readiness.
PLT
Oracle Platform & Extensions
APEX applications, ORDS services, Oracle Integration Cloud, OCI services, Oracle Database, Data Guard, GoldenGate, WebLogic, Forms, Reports, and PL/SQL.
Common Oracle requests
Focused support for the issues that slow work down.
- BI Publisher layout, data model, bursting, font, MICR, or output issues.
- AP invoice validation, AutoInvoice, stuck inventory, shipping, costing, or order processing errors.
- Workflow mailer, approval routing, concurrent request, ADOP, or patching issues.
- OIC integration failures, connectivity agent errors, certificate issues, endpoint changes, or failed scheduled runs.
- APEX bug fixes, ORDS/API issues, authentication changes, grants, or small enhancements.
- Discoverer assessment and replacement planning for reporting continuity.
- Fusion quarterly update impact review, report validation, data-load support, and security role troubleshooting.
Request-based Oracle support.
Use ERP Unlocked when you need expert Oracle help for a specific issue, small enhancement, diagnostic, or advisory question without committing to a large managed-services contract.
See Ticket SizesBrowse the Oracle portfolio
Search supported Oracle products, versions, common support scenarios, and advisory considerations before starting a request.
Explore specific Oracle support paths.
Each service page explains the Oracle issues we commonly see, what evidence helps, and when a request is better handled as a diagnostic, support ticket, or advisory engagement.