Application support
Financials, Procurement, Inventory, Order Management, Manufacturing, Projects, HRMS, Workflow, approvals, WebADI, OAF, and transaction diagnostics.
Oracle E-Business Suite support for the issues that cannot wait for a large consulting cycle.
ERP Unlocked supports EBS teams that need experienced help with modules, reports, integrations, workflows, concurrent processing, patching, custom objects, and operational issues.
Technical support
PL/SQL, Forms, Reports, BI/XML Publisher, CEMLIs, concurrent programs, interface tables, APIs, Integrated SOA Gateway, and custom extensions.
Operational support
ADOP, patching, clones, performance symptoms, batch failures, workflow mailer, printer/output issues, and support readiness.
Good fit requests
When this support path fits
- AP invoice validation, AutoInvoice, costing, stuck inventory, shipping, or order processing issues.
- Concurrent request failures, workflow mailer issues, approval routing errors, and report output defects.
- Custom code triage, CEMLI impact review, patch readiness, clone issues, and EBS operational diagnostics.
Helpful intake evidence
What to include with the request
- EBS version, database version, module, responsibility, user impact, and environment.
- Concurrent request IDs, error text, workflow item keys, logs, screenshots, or sample output with sensitive data masked.
- Recent patches, code migrations, personalization changes, integration changes, or setup changes.
Start with the right size.
Some requests need a quick diagnostic. Others fit a small, medium, or large ticket. If the scope is broader, ERP Unlocked can recommend an advisory or project path before work expands.
View Sizing & PricingRelated Oracle support paths