Support Requests
Ticket-sized Oracle issues across EBS, Fusion Cloud Applications, APEX, OIC, OCI, reporting, integrations, and database operations.
Oracle services by request.
ERP Unlocked helps you move Oracle work forward through targeted diagnostics, ticket-sized support, readiness services, advisory engagements, and project-sized work when the scope grows.
Diagnostics
When the issue is unclear, start with a diagnostic to determine likely root cause, supportability, effort, and remediation path.
Advisory
Roadmap, upgrade readiness, reporting modernization, integration architecture, OCI planning, M&A support, and EBS-to-Fusion strategy.
Services aligned to how Oracle work really appears.
Some issues are narrow and urgent. Some are recurring symptoms of architecture, data, security, or process design. ERP Unlocked gives you a practical path for both.
Resolve
Fix bounded issues in reports, integrations, transactions, security, workflow, or custom code.
Stabilize
Investigate recurring errors, close delays, batch failures, and operational friction.
Modernize
Plan moves from Discoverer, legacy reports, custom interfaces, or unsupported patterns.
Advise
Support decisions around upgrades, Fusion readiness, OCI, integrations, licensing-aware architecture, and M&A.
Oracle service landing pages
Browse focused pages for common Oracle support and advisory needs. These pages are designed to help you quickly match the issue to the right request path.
Oracle EBS Support
Application, module, workflow, report, patching, integration, and database-connected support for established EBS environments.
Oracle Fusion Cloud Applications Support
ERP, Procurement, SCM, HCM, EPM, security, reporting, data loads, integrations, and quarterly-update support.
Oracle APEX and ORDS Support
APEX applications, ORDS services, authentication, grants, performance, APIs, and ERP-connected extensions.
Oracle Integration Cloud Support
OIC failures, adapters, scheduled integrations, connectivity agents, certificates, mappings, and operational diagnostics.
Oracle BI Publisher Support
Data models, templates, bursting, fonts, MICR, output formatting, delivery issues, and report performance.
Discoverer Modernization
Discoverer inventory, report rationalization, replacement planning, and migration paths to supported Oracle reporting platforms.
EBS Month-End Close Support
Diagnostics and stabilization for close blockers across subledger accounting, interfaces, concurrent processing, and reporting.
EBS Patching and ADOP Support
Readiness, troubleshooting, cutover planning, and remediation support for EBS patching and online patching issues.
EBS Custom Reports and CEMLI Support
Custom report triage, PL/SQL review, BI/XML Publisher conversion, Forms/Reports issues, and CEMLI modernization planning.
OCI Advisory for Oracle Workloads
Architecture review, readiness, database patterns, performance, security, networking, backup, and disaster recovery advisory for Oracle workloads.