How information is used
Information is used to respond to inquiries, evaluate support fit, size requests, provide services, coordinate access, communicate status, maintain request history, and improve the site and service model.
Privacy policy.
This privacy policy explains how ERP Unlocked expects to handle information submitted through the website, intake forms, email, support requests, and related communications.
Information you may provide
When you contact ERP Unlocked or start a request, you may provide name, company, email address, phone number, Oracle products in use, issue details, screenshots, logs, system context, urgency, and related support evidence.
Support evidence
Support evidence should be limited to what is needed for diagnosis or advisory work. Mask sensitive data where practical before submitting screenshots, logs, exports, or examples.
Service providers
ERP Unlocked may use third-party tools for hosting, analytics, forms, ticketing, email, invoicing, payments, document handling, or support operations. Those tools should be configured to support the intended service workflow.
Retention and deletion
Request records may be retained for operational history, accounting, quality review, and future support continuity. Deletion or access requests can be submitted through the contact page.
Note: This page is intended as operational website content and should be reviewed with counsel before collecting sensitive information, processing payments, or launching a formal support portal.